What should I expect after I submit a change request or issue?
Check Your Email- A confirmation email should arrive in your inbox shortly. If you don’t receive an email, your request may not be in our system. Please then resubmit your request to support@chasedesign.freshdesk.com
Next Steps- Depending on the nature of your request, we should respond within 24 hours. Urgent support requests will receive same-day attention when possible.
Progress of Your Ticket- Please login to the support portal to check the status of your ticket.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article