Introduction to the Support Portal

Created by Chris Chase, Modified on Thu, 7 Dec, 2023 at 2:20 PM by Chris Chase

NEW Support Ticket

  • Simply use our online form to create a NEW ticket request. You can also create a new ticket by sending an email to support@chasedesign.freshdesk.com

EXISTING Support Ticket

  • To check the current status of your ticket, please login to our support portal. There you will find all your current and closed out tickets. 

Our Support Promise to You 

  • To ensure constant accessibility, friendliness, and helpfulness.

  • To respond to your emails and support tickets within a 24-hour timeframe.

  • To promptly furnish information concerning all requests, regardless of their magnitude.

  • Lastly, we commit to attentive listening to any concern that may arise.

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